Returns & Exchanges

Here at Friendly Dog Collars we would like our customers to feel confident in ordering with us online. With this in mind, our returns policy is as follows:

 

Faulty Items

We pride ourselves on the high quality of our products but this does not mean that sometimes the odd faulty item doesn't slip through the cracks. It is imperative that we learn of any issues with our products so that we may follow up any possible problems with manufacturing and quality control. 

Please submit refund/exchange request below.