very disappointed in size but probably should have realised that the s/m is more suited to a medium dog. I have a small dog and it's way too think and chunky. I did adjust it to fit but the letters in 'deaf dog' were partially hidden and scrunched so it looked really bad.
Apologies for the delay in my response. We don't want you to be unhappy, You should have contacted us straight away to organise an exchange. We understand that sometimes even though sizing is clearly in the description we still choose what we 'think' will fit without double checking. Trust me, I have done it way too many times when online shopping. How about this, if you pay for postage of $8.50 we will send out the next size up at no cost.
2016-12-25 23:27:45 UTC
Zoe Alderton said:
Fantastic product! So happy with the quality, and also the speed of delivery.