We actually ended up receiving the incorrect vest (a training one instead of an assistance dog one) but all we had to do was email them with our proof of order and a photo of what we received and this lovely company sent us the correct vest alongside a pre-marked package to send back the incorrect vest in express shipping. I would recommend this company to anyone, they are lovely and my daughter just loves the assistance dog vest which we ordered for her assistance dog. Lovely products, lovely company, stunning customer service!!
Thank you, fantastic jacket, soft and thin fleece lining to ensure AD doesn't overheat, clear signage ensures people see he is working and have had less approaches from the public. Use with matching AD leash. Fits according to chart. Very happy with purchase, thank you.